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Financial Management:
Employee Non-benefit Plans
We are constantly amazed when we see the same mistakes over and over.
One of the most frequent examples is the management decision to install
a new employee benefit plan. The most frequent object of this affection
is a 401(k) Plan, in which employees save a portion of their wages for
current tax deferral, future tax advantaged earnings and often a
matching contribution from their employers. Often the decision is made
based on what seems best for their employees, sometimes supplemented by
pressure from a few very vocal advocates. (Ed.: this is one of our
personal favorites, so were not knocking 401(k) per se.) The
problem is this: employees who dont want the benefit you are giving
them wont appreciate what they are getting. If you give Joe a 401(k)
and he really wants two extra holidays or a better medical program, youre
wasting your time and your money.
To put this another way, it doesnt matter how good the proposed
benefit is in your mind, the main purpose of a benefit program is to
make your employees feel better about your company, which they will do
only if they value whatever it is you are giving to them. HINT: ASK
YOUR EMPLOYEES WHAT THEY WANT! Duh
Companies wonder why no one
participates in their generous, but contributory, plans, a constant
frustration with 401(k) companies. They dont seem to remember, for
example, that if their population averages 28 years old, a common hi
tech company norm, they probably wont be interested in retirement
funding, pension plans, or long term programs in general. Such employees
most often want immediate rewards and immediate recognition. A
membership in an executive health club could be more appreciated than
deferred compensation costing twice as much.
If you dont feel comfortable asking and making employee-driven
decisions in this area, bring in a compensation consultant to do it for
you. There are people who are quite good at this, starting with Towers,
Perrin at the top down to the small boutique firms that serve the
Southern California middle market. We know some good ones. If you need
an introduction, ask us.
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