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Personal Stuff: New Car Shopping: Some Things Don't Change

Just got a new car last month. Got another Toyota because they're about the best value, highest reliability, car on the road today. But we found the same old frustration in dealing with dealership salespeople that we've experienced for over 30 years. Our local dealership (Marina del Rey area) changed the "done deal" so often - available options, price, financing - that we finally walked out and made our deal elsewhere. Our Marina dealer must have been very surprised since the car was sitting at the curb ready to drive away. What we learned (again): As in any successful negotiation, you have to be willing to walk away to get integrity from the other side.

Personal stuff 04/18/97

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