Business goal setting is a funny thing.
We talk about setting goals that we want to meet, and then we set our
targets so loosely that no one can tell if we hit them or not. We can go
either way depending on who were talking to. Or we adjust them at the
drop of a hat, if we remember them at all. Or we check in around the
time a goal was to be accomplished to find out its been behind
schedule for months, and money has been spent elsewhere on the
expectation of on-time achievement that we would have known was not
going to happen if wed only looked. Or worse yet, were aware of
all these things as theyre happening, but we dont know what to do
about it so we just ignore it until planning time comes again. Then we
complain that business planning doesnt really work.
Does any of that sound familiar to you? I heard it for years during
my years in corporate America.
You see, it isnt that planning doesnt work. Its that bad
planning doesnt work.
Ask yourself these 5 questions about each goal you set, to see if youre
kidding yourself about whats likely to happen:
Specific? Is there an exact, measurable end result? Its
truly measurable if your teenage daughter can tell if its been met or
not. Is it due on a particular date or within an exact timeframe?
Malleable? Are you comfortable that you can change it if a
strategic direction changes, without feeling like the goal is cast in
stone regardless of what happens during the period?
Achievable? Is it a stretch to get there, without being
unreasonably ambitious? If its so far out that employees and others
decide ahead of time that it cant be achieved, they will stop trying.
Relevant? Does it truly relate to the strategy of the
company, and is it truly intended to move you closer to your vision for
the company? If not, its off target and should be revised or dropped.
Trackable? Can you break it into smaller action steps or
milestones that can be accomplished and managed along the way? If not,
you have no way of knowing if you are on schedule or not until its
too late to do anything about it.