Weve all known about the possibility of being sued for giving
former employees bad references. The former employee could sue
you and collect if you couldnt prove what you said was true. Now the
court says the liability extends to good references, too, if
not provably true.
Example: you give a good reference for a former worker,
neglecting to mention problems that could be serious. The new employer
has those same problems with their new hire, problems that turn out to
be serious and that you knew about but didnt disclose. Your reference
is said to result in, or contribute to, the favorable hiring decision.
The current employer may have grounds to sue you for giving a
"good" but untrue reference.
Now what, coach?
One of LAs top labor attorneys, Ken Florence of Swerdlow, Florence
and Sanchez, says the only real defenses are:
- Give no references at all beyond name, rank and serial number, or
- Give references that are provably truthful (and being a good
attorney, he wouldnt elaborate without an actual fact situation to
go on).
Our (not legally binding) recommendation: If you dont have a
working system of written performance evaluations, uniformly applied by
all your managers, your ability to prove anything may be suspect. And if
all your managers dont follow your corporate guidance in giving
references, they may be broadening your liability without your
knowledge. Holy Moley, Batman! Maybe the only answer is to do it right.